- Customer stories
- Grammarly
reduction in lead errors
87%
Using Zapier to connect LinkedIn and their CRM, the marketing ops team cut lead sync errors by 87% and boosted efficiency by 31%, helping sales reach leads faster and scale revenue.
hours saved per wek
42+
Just one automated workflow is saving the support ops team over 42 hours per week, or one hour per day for each support agent — giving them more time to help customers.
CSAT score
90%+
By automating key support workflows with Zapier, Grammarly increased its Customer Satisfaction Score to 90%, creating faster, more reliable experiences for customers.
Company Size
1,500+
Industry
SaaS
About
Grammarly helps people write clearly and effectively with AI-powered communication assistance across emails, documents, and apps.
— Megan Tsang, Marketing Operations Manager at Grammarly
By pairing 6,000+ integrations with our "By Zapier" apps, you can automate anything you need, exactly how you need it.
